Home / Case Study: Continuous Training

The Client

A US based healthcare services company that supports practices across an extensive range of specialties. The client's target audience for the program is the Board of Directors and Clinical Council (physicians), senior administrators (a mix of physicians and non-physicians), and a senior talent pipeline of future leadership.

The Challenge

The client, together with NYU Stern Executive Education, developed a custom program for the senior leadership of this extraordinarily successful and growing physician group, to support ongoing strategic growth and to put specific capabilities in place for future areas for expansion.
The client desired to build an organizational mindset and further promote a culture of accountability. The senior leadership was interested in expanding foundational business knowledge.
The group wanted to deepen its understanding of healthcare economics and to develop a strategy to address changes as a result of healthcare reform.
Other key organizational objectives included boosting engagement and creating a collaborative environment between the management team and the physicians.
NYU Stern Executive Education

The Solution

NYU Stern Executive Education worked with the faculty and the client to design an interactive, multi-modular program over the period of 10 months that minimized time away from the office and from patient interaction. The program included a focus on:

> Healthcare Ethics
> Law and Economics
> Financial Statement Analysis
> Governance
> Healthcare Reform
> Value Creation and Strategy
> Operations Management

NYU Stern Executive Education

Custom Elements

> Program structure is very flexible to accommodate physicians' hectic schedules and sessions are delivered both at NYU Stern and off-site, and occasionally on weekends

> Leader dialogues and presentations along the way support thinking and acting as an enterprise

> Comprehensive small group projects addressing various strategic problems facing the organization link the modules. Participant groups are coached by Stern's experienced faculty and industry practitioners on how to implement their projects

Program Outcomes

Participants have a greater sense of ownership and understand more thoroughly how their individual contributions impact the organization
Participants are better prepared to examine a concept for business improvement, perform due diligence, and, if appropriate, implement the idea within the larger organization
Participants have already created innovative ways to increase organizational effectiveness, reduce company costs and better communicate with colleagues and patients
Board members have demonstrated a deeper understanding of the business implications (customer satisfaction, patient retention, operating margins, etc.) of their decisions

Get Started

Interested in learning how NYU Stern Executive Education can partner with your organization? Get in touch with us today.

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